Water filtration
Water filtration in Napier
Filtration installed for town and tank supplies, and servicing for the system you already have. Most filters we see are years past a cartridge change.
- Pure Zone systems supplied and installed
- Servicing and cartridge replacement on any existing system
- Under-sink drinking water through to whole house treatment
Monday to Friday, 8am to 5pm. Most enquiries get a same day answer.
- Master Plumbers member
- Free quotes, same day reply
- Craftsman Plumber, gasfitter and drainlayer
- Napier family firm since 1964
Servicing is the part people skip
A water filter is not a fit and forget appliance. The cartridge is doing a job, and once it is full it stops doing it, then starts restricting flow. Most systems we are called to have not been touched in several years, and the owner's first clue is that the kitchen tap has slowed to a trickle.
We service and re-cartridge existing systems regardless of who installed them, and we will tell you what interval yours actually needs rather than quoting a number off the box.
New systems
Drinking water
An under-sink filter on a dedicated tap is the simplest option: it treats what you drink and cook with, and leaves the rest of the house alone. It is the cheapest way to fix taste and odour complaints.
Whole house
Whole house filtration treats everything that comes into the property. It makes the most sense on tank and bore supplies, and on any supply carrying sediment, because sediment is quietly hard on tapware, cylinders and appliances as well as unpleasant to drink.
Tank and bore supplies
Rural and lifestyle properties around Hawke's Bay are usually on tank or bore water, and no two are the same. Roof material, gutter maintenance, how the tank is covered and how much rain has fallen all change what is in the water. That is why the right system comes from looking at the property rather than from a product page.
Why a plumber and not a filter company
Filtration is plumbing. The system has to be installed with the right isolation and bypass so it can be serviced without shutting the house down, and it has to be fitted where someone can actually reach it. We install it as part of the plumbing rather than as an accessory bolted on afterwards.
Job photo
Old cartridge next to a new one. The dirty one tells the story better than any copy.
- Free quotes, from a site visit or from photos you send us
- Same day answer on almost every enquiry
- Minimum charge is half an hour of labour
- Eftpos and internet banking
- SuperGold card holders get 10% off labour
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Monday to Friday, 8am to 5pm. Closed Saturday and Sunday.
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Google reviews
What Hawke's Bay customers say
Once again absolute friendly, professional service. They were here just a couple of hours after we called.
Incredible fast friendly service! Highly recommend
Very professional, great to deal with.
Reviews from our Google Business Profile. If we have done a job for you, a review genuinely helps a firm this size.
Common questions
How often do filter cartridges need replacing?
It depends on the system and the water going through it, but most household cartridges are a yearly job. If nobody can remember the last time it was changed, it is overdue.
Can you service a system another company installed?
Yes. We service and re-cartridge existing systems as well as installing new ones, whoever put it in.
We are on tank water. What do we actually need?
Usually sediment filtration and some form of treatment for bacteria, sized to the household. Tank water varies enormously depending on the roof, the tank and how it is maintained, so it is worth getting it looked at rather than guessing from a catalogue.
Is this just for drinking water?
Not necessarily. An under-sink filter treats the drinking tap, while a whole house system treats everything, which matters more for tank supplies, sediment and appliance life.
Other things we do
Plumbing
Repairs, maintenance, bathroom renovations and new builds, from a dripping tap to a full fit out.
- Craftsman Plumber registration on the team
- Bathroom renovations and new build fit outs
- Minimum charge is half an hour of labour
Hot Water Cylinders
Supply and install of electric, gas and heat pump cylinders. Rheem, Rinnai, Haier and Ecospring.
- Agents for Rheem, Rinnai, Haier and Ecospring
- Electric, gas and heat pump cylinders
- Replacements, repairs and new build installs
Blocked Drains
Drain unblocking with jetting and camera inspection, so the cause gets found, not just cleared.
- Hydro jetting and camera inspection
- Certifying drainlayers, so we can repair what we find
- You get told the cause, not just a cleared drain
Drainlaying
New drainage, repairs and replacement by certifying drainlayers, domestic and light commercial.
- Certifying drainlayers, work certified and signed off
- Sewer, stormwater and soakage
- Camera inspection before anything gets replaced
Gasfitting
Licensed gasfitters for LPG and natural gas: hobs, gas hot water, fires and bottle installs.
- Licensed gasfitters on staff, LPG and natural gas
- Hobs, gas hot water, fires and bottle installs
- Servicing and repairs, not just installation
Fireplaces & Gas Fires
Wood burners and gas fires supplied and installed, with the council consent handled for you.
- Wood burners and gas fires
- Council consent handled as part of the job
- Gasfitters in house for gas fires and flues
Commercial Plumbing
Scheduled maintenance and reactive plumbing for local businesses, schools and light industry.
- Scheduled maintenance and reactive callouts
- Plumbing, gasfitting and drainage from one firm
- Around a quarter of the work we do
Roof & Spouting Repairs
Roof leak repairs, spouting and downpipes. Repairs and maintenance only, we do not do new roofs.
- Roof leaks, flashings and spouting
- Repairs and maintenance only, no new roofs
- We lay the stormwater it drains into as well