Plumbing
Plumbing repairs and maintenance in Napier
From a dripping tap to a full bathroom, the everyday plumbing that keeps a house working. Second generation family plumbers, working in Napier since 1964.
- Master Plumbers member, work covered by the Master Plumbers Guarantee
- A Craftsman Plumber on the team, also qualified in gasfitting and drainlaying
- Five plumbers on the road across Napier, Hastings and the wider Bay
Monday to Friday, 8am to 5pm. Most enquiries get a same day answer.
- Master Plumbers member
- Free quotes, same day reply
- Craftsman Plumber, gasfitter and drainlayer
- Napier family firm since 1964
The jobs we get called for most
Most of our work is the unglamorous kind: the tap that has dripped for six months, the toilet that will not stop running, the pipe that let go under the house on a Sunday night and has been patched ever since. None of it is complicated for a plumber who does it every day, and all of it gets worse if it is left.
- Leaking and dripping taps, mixers and shower fittings
- Burst and leaking pipes, including the ones under the floor you cannot see
- Toilets that run, block or leak at the base
- Waste and gully repairs, laundry and kitchen plumbing
- Bathroom renovations, from a new vanity to a full strip out and refit
- New builds and alterations, working in with your builder
- Landlord and property maintenance, one house or a portfolio
What it is actually like to deal with us
You ring, and someone in our own office answers. They know where the vans are and what the week looks like, so you get a straight answer about when someone can come, not a promise made by a call centre. If we cannot get to you quickly, we will say so.
On site, the plumber who turns up is one of five who work for us permanently, not a contractor we found this morning. We hold Craftsman Plumber registration in the firm, along with gasfitting and drainlaying, which matters on the jobs that cross over between the three.
Bathroom renovations
A bathroom is where plumbing gets expensive if it is done in the wrong order. We do the rough-in, work in with the tiler and the builder, and come back for the fit off. If you are still deciding on fittings, ask us first: some of the cheaper mixers are a guaranteed callback in three years, and we would rather tell you that now than charge you to fix it later.
Where we work
We are based on Cadbury Road in Onekawa and cover Napier, Taradale, Bay View, Ahuriri, Hastings, Havelock North, Clive and the wider Hawke's Bay. If you are not sure whether you are in range, ring and ask.
- Free quotes, from a site visit or from photos you send us
- Same day answer on almost every enquiry
- Minimum charge is half an hour of labour
- Eftpos and internet banking
- SuperGold card holders get 10% off labour
Get it sorted
Tell us what is going on
Most people ring, and that is usually quickest. If you would rather type it out, answer a few questions and we will come back to you the same day.
Monday to Friday, 8am to 5pm. Closed Saturday and Sunday.
Step 1 of 7
Takes about a minute
Where can we reach you?
Pop your email in and we will take it from there.
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What do you need done?
Tell us about the job
A sentence or two helps us quote it right.
What is your name?
Please tell us your name.
Best number to call you on?
Most jobs get sorted faster over the phone.
Please enter a phone number.
Where is the job?
A street or suburb tells us the travel.
When do you need it?
Or pick a date that suits:
We work Monday to Friday, 8am to 5pm. If it is urgent, ring 06 843 5120 and we will do what we can.
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Google reviews
What Hawke's Bay customers say
Once again absolute friendly, professional service. They were here just a couple of hours after we called.
Incredible fast friendly service! Highly recommend
Very professional, great to deal with.
Reviews from our Google Business Profile. If we have done a job for you, a review genuinely helps a firm this size.
Common questions
Do you charge a call-out fee?
There is no separate call-out fee. The minimum charge is half an hour of labour, so a small job like a tap washer is charged as a small job.
Do you do emergency or after-hours plumbing?
Not as a general service. We work Monday to Friday, 8am to 5pm, and after-hours work is limited to existing customers. If something is urgent, ring us on 06 843 5120 and we will tell you honestly whether we can get to it.
How quickly will I hear back?
Almost every enquiry gets an answer the same day. The phone and the email are answered in our own office, so you are talking to someone who knows the job list rather than an answering service.
Can you quote without visiting?
Often, yes. Send a couple of photos and a description and we can usually give you a price or a range. For bigger work, a renovation or a new build, we will come and look properly. Quotes are free either way.
How do I pay?
Eftpos or internet banking. SuperGold cardholders get 10% off labour.
Other things we do
Hot Water Cylinders
Supply and install of electric, gas and heat pump cylinders. Rheem, Rinnai, Haier and Ecospring.
- Agents for Rheem, Rinnai, Haier and Ecospring
- Electric, gas and heat pump cylinders
- Replacements, repairs and new build installs
Blocked Drains
Drain unblocking with jetting and camera inspection, so the cause gets found, not just cleared.
- Hydro jetting and camera inspection
- Certifying drainlayers, so we can repair what we find
- You get told the cause, not just a cleared drain
Drainlaying
New drainage, repairs and replacement by certifying drainlayers, domestic and light commercial.
- Certifying drainlayers, work certified and signed off
- Sewer, stormwater and soakage
- Camera inspection before anything gets replaced
Gasfitting
Licensed gasfitters for LPG and natural gas: hobs, gas hot water, fires and bottle installs.
- Licensed gasfitters on staff, LPG and natural gas
- Hobs, gas hot water, fires and bottle installs
- Servicing and repairs, not just installation
Fireplaces & Gas Fires
Wood burners and gas fires supplied and installed, with the council consent handled for you.
- Wood burners and gas fires
- Council consent handled as part of the job
- Gasfitters in house for gas fires and flues
Water Filtration
Pure Zone filtration installed, plus servicing and cartridge replacement on existing systems.
- Pure Zone systems supplied and installed
- Servicing and cartridges on any existing system
- Under-sink drinking water to whole house treatment
Commercial Plumbing
Scheduled maintenance and reactive plumbing for local businesses, schools and light industry.
- Scheduled maintenance and reactive callouts
- Plumbing, gasfitting and drainage from one firm
- Around a quarter of the work we do
Roof & Spouting Repairs
Roof leak repairs, spouting and downpipes. Repairs and maintenance only, we do not do new roofs.
- Roof leaks, flashings and spouting
- Repairs and maintenance only, no new roofs
- We lay the stormwater it drains into as well